Privacy Policy
Effective Date: 05/26/2026
At CarCapsule.com ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide when using our website, products, and services.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us online, by phone, through forms, or through SMS communications.
Information We Collect
We may collect personal information including but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- IP address
- Order history
- Device and browser information
Information may be collected when you:
- Place an order
- Fill out a form
- Subscribe to emails or SMS updates
- Contact customer support
- Browse our website
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Send promotional emails or SMS communications
- Prevent fraud and unauthorized activity
- Comply with legal obligations
SMS Communications
By providing your mobile phone number through our website, checkout forms, or customer support channels, you consent to receive SMS and MMS communications from CarCapsule.com.
These communications may include:
- Order confirmations
- Shipping notifications
- Customer support updates
- Promotional offers
- Product announcements
- Marketing communications
Message frequency may vary.
Message and data rates may apply.
Consent to receive marketing messages is not a condition of purchase.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at 219-945-9493.
Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
Sharing of Information
We do not sell your personal information.
We may share your information with trusted third-party providers only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Email and SMS service providers
- Website and hosting providers
- Analytics providers
We may also disclose information if required by law or to protect our legal rights.
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Personalize user experience
- Support advertising and remarketing campaigns
You may disable cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no online transmission or storage system can be guaranteed 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction or deletion
- Opt out of marketing communications
To make a request, contact us using the information below.
Contact Information
CarCapsule.com
Phone: 219-945-9493
Website: CarCapsule.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.